Privacy Policy
Last Updated: January 6, 2026
1. Introduction
Welcome to Sermo. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.
2. The Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you:
- Identity Data: First name, last name, and Zip Code.
- Contact Data: Email address and telephone number.
- Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website and services.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
- Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., signing up for launch notifications).
- Contract Performance: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing a barber application).
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our website).
Purposes for which we will use your personal data
| Purpose/Activity | Type of Data | Legal Basis |
|---|---|---|
| To register you as a new customer or applicant | Identity, Contact | Performance of a contract |
| To notify you about our launch in your area | Identity, Contact | Consent |
| To improve our website and UX | Technical, Usage | Legitimate Interests |
4. Data Processors & Third Parties
We use specialized third-party service providers to manage your data securely. These providers are "Data Processors" and are prohibited from using your data for their own purposes:
- Supabase: Used for secure database management and cloud data storage.
- Formspree: Used to handle form submissions and facilitate email communication between you and Sermo.
5. International Transfers
Our third-party processors (Supabase and Formspree) may store data on servers located outside of your home country (e.g., in the United States). We ensure that your data is protected by requiring these providers to adhere to standard contractual clauses or recognized data privacy frameworks.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Inquiry Data: Kept until the service is launched in your area or until you request deletion.
- Applicant Data: Kept for the duration of the application process and a reasonable period thereafter.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data ("the right to be forgotten").
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Right to withdraw consent at any time.
9. Cookies
We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, but some parts of this website may become inaccessible.
10. Children's Privacy
Our website is not intended for children, and we do not knowingly collect data relating to children under the age of 13 (or 16 in certain jurisdictions).
11. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: daniel@sermocut.com
Postal Address: Paapuurinkatu 14 A 17, FI-15140 Lahti